Submit your query

What to include

  • Our Job Reference
  • A brief overview of your problem
  • Any photos, spec sheets or images to support your query or request
  • Your best contact method to respond to

When can I expect a response?

We know how urgent queries are to you, and work hard to answer your questions as quickly as possible

We typically respond anywhere from nearly instantly, through to within just a few hours

On occasion we will have to refer back to the client, which may take a little longer - and if it's going to take longer than one full working days, we will always advise you of this, and why

Can I submit queries any other way ?

We have found that when queries are raised verbally, sometimes they are misunderstood

Our quick and easy online tool makes answering your queries accurate and trouble free - and you get a copy of our reply to reference

theAndies Limited
31 Newmarket Court
Lion Street

Telephone 01873 877646

VAT Registration No. 330 5653 24 
TheAndies is a limited company registered in Wales with registered number 12179924

Created, Owned and Operated by theAndies Limited (C)Copyright 2020 Andy Hill
Our registered office is at Gryson House, The Grove, Pontllanfraith, NP12 2EQ